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NOTICES

Game Crash and Jump Ball Issues

NO.7701 | Date: 2017-10-26 19:23:45

Greetings Ballers,

It has come to our attention that there are users who are experiencing

game crash and jump ball issues. Our Dev team is currently checking

on it however, we will be needing additional information in order for us to

determine the cause of the issue.

Please send an e-mail at steam_support@gamekiss.com with the

following information:

1. What issue you are experiencing: (Jump ball issue or Game Crash)

2. Screenshot of the error you are encountering before the game crashes:

3. Estimated time and date that the issue occurred:

4. Character Name:

5. Location:

6. Operating System:

7. Screenshot of your system information

(To start the diagnostic, click on Start \ Run and type in “dxdiag” and click OK.)

We will be giving 5 item balls to all users who can provide these information

until October 27, 23:59 (PDT)

-Team FreeStyle2