We have noticed that some of you ballers have been complaining about their tickets not being replied to.

So we did some investigating and discovered a bug with the ticketing system after the recent update 

 

The bug would cause some tickets to be deleted after filling them and logging out of the website.

 

We have already fixed the issue however we will be unable to recover the deleted tickets.

 

If you have sent us a ticket and it is missing or has not been replied to since the February 4th,
update please send it again and we will be more than happy to address your concerns immediately.