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NOTICES

Compatibility Issues with Windows 11 Notice

NO.18904 | Date: 2024-10-23 11:02:55

Hello,

This is the Freestyle 2 operations team.

First, we sincerely apologize for the inconvenience caused by abnormal game
terminations (crashes) during your gameplay in Freestyle 2.

The development team is aware of these issues, which have been reported
through Discord and customer support tickets, and is currently investigating
to provide a solution.

Based on the information provided by affected users, we have identified that
these issues primarily occur on Windows 11 OS version 24H2. The official release
of this version took place in early October, and similar compatibility issues have
been reported with other games as well.

We recommend that, if possible, you refrain from updating to
Windows 11 version 24H2 until these compatibility issues are resolved.

Additionally, we may request further information (such as your PC
specifications and dxdiag details) for our investigation. We kindly ask for your
understanding, and if you encounter any issues, please attach the relevant
information to your inquiry through customer support. You can reach us
through this link: Freestyle 2 Support or by sending a ticket via
our support email at steam_support@gamekiss.com.

We are committed to ensuring a smooth gaming experience for all our players.

Thank you for your patience.

~ Freestyle 2 Team

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